Terms of Service

Last Updated January 2024

Simplified Text

Legal Text

It’s important that you review and understand these terms before using our platform and services. If you don’t agree to these terms, don’t accept them, make a platform account, or use our platform or services.

Only the terms on the right are legally binding. The terms on the left are not legally binding. They are only provided for your convenience. If you have questions about what the terms on the right mean, you should talk to a lawyer.

We might update these terms from time to time. We’ll let you know when we do. If you keep using the platform after we update the terms, that means you agree to the updated terms.

Always speak to a lawyer to make sure you understand and comply with these terms. Note that there are terms included here that limit your rights, such as warranty disclaimers, limitations of liability, and a mandatory arbitration clause.

PLEASE READ THESE TERMS OF SERVICE CAREFULLY. ONCE ACCEPTED, THESE TERMS OF SERVICE, IN COMBINATION WITH OUR PRIVACY POLICY AND DATA PROCESSING AGREEMENT (COLLECTIVELY THE “TERMS”), BECOME A BINDING LEGAL COMMITMENT BETWEEN YOU (OR THE BUSINESS ENTITY THAT YOU REPRESENT) AND "SATURN SYSTEMS'' WHICH IS REGISTERED AS "9444-9501 QUÉBEC INC." AND ITS RESPECTIVE OFFICERS, DIRECTORS, SUCCESSORS AND ASSIGNS (HEREINAFTER REFERRED TO AS “SATURN,” “WE” OR “US”) AND WILL GOVERN YOUR ACCESS TO AND USE OF THE PLATFORM AND ALL OTHER INTERACTIONS WITH SATURN RELATED TO THE PLATFORM.

ONLY THE TERMS IN THIS RIGHT COLUMN ARE LEGALLY BINDING. THE EXPLANATIONS IN THE COLUMN TO THE LEFT ARE FOR INFORMATIONAL PURPOSES ONLY AND NON-BINDING.

IF YOU DO NOT AGREE TO THESE TERMS, YOU SHOULD NOT ACCEPT THEM, CREATE AN ACCOUNT, OR USE THE PLATFORM. IN THE EVENT OF A CONFLICT BETWEEN THESE TERMS OF SERVICE AND THE ADDITIONAL AGREEMENTS INCORPORATED HEREIN BY REFERENCE, THESE TERMS OF SERVICE SHALL PREVAIL.

Saturn reserves the right to make changes to these Terms at any time. All changes are effective immediately when posted. Your continued use of the Platform following the posting of any revised Terms constitutes your acceptance and agreement to the updated Terms.

You should consult a lawyer for legal advice to ensure your use of the Platform complies with these Terms and applicable law.

You have to be at least 18 years old to use our platform and services.

1. Use of Platform

1.1. Age Restrictions. You must be at least 18 years old to use the Platform. By accepting these Terms, creating a Platform Account, or using the Platform, you represent that you are at least 18 years old. You must not create a Customer account unless you are at least 18 years of age. If you are a parent or legal guardian permitting a person who is at least 13 years of age but under 18 years of age (a "Minor") create a Customer account and/or use the Platform, you agree to: (i) supervise the Minor’s use of the Platform and their account; (ii) assume all risks associated with, and liabilities resulting from, the Minor’s use of the Platform and their Customer account; (iii) ensure that the content on the Platform is suitable for the Minor; (iv) ensure all information submitted to us by the Minor is accurate; and (v) provide the consents, representations and warranties contained in the Terms on the Minor’s behalf.

The person who accepts these terms is the owner of the platform account. If you accepted the terms on behalf of a business entity, the business entity is the owner of the platform account.

1.2. Platform Account Ownership. Your use of the Platform is conditioned on your provision of complete, current, and accurate information when registering for a Platform Account. The Platform is intended for business use or in connection with an individual’s trade, craft, or profession. As the individual who accepts these Terms, You are the owner of the Platform Account unless You are acting on behalf of a business entity, in which case, the business entity is the owner of the Platform Account. If You accept these Terms on behalf of a business entity, You represent and warrant that you have the authority to bind the business entity to these terms.

You can’t use our platform in a way that breaks our rules or the law. You are responsible for making sure you and your customers’ use of the platform and services is compliant with applicable laws and regulations.

1.3. Intended Use. You and your customers may use the Platform only as intended for lawful purposes and in accordance with these Terms. You agree that You and Your customers will not use the Platform in any way that violates any applicable law or regulation or engage in any Prohibited Uses. In addition, you represent and warrant that: (i) You and Your customers will maintain in effect all licenses, permissions, authorizations, consents, and permits necessary to carry out the obligations under these Terms; (ii) You are fully responsible for your actions and the actions of your employees, agents, and customers who use of the Platform; (iii) You are fully responsible for the use of the Platform by your customers; (iv) You, your employees, agents and customers will not misrepresent the Platform or the Services; (v) You will provide these Terms to your employees, agents, and customers and confirm that all employees, agents, and customers understand that they are subject to these Terms if they use or offer access to the Platform; (vi) You own or control all rights in and to all content you provide to Saturn, including, but not limited to, any code provided to customize the Platform for your customers; (vii) You will be solely responsible for your use of the Platform, including the quality and integrity of any data and other information, including Information, made available to us by or for you through the use of the Platform; and (viii) You, your employees, and your customers will provide reasonable cooperation regarding information requests from law enforcement, regulators, or telecommunication provider

We take privacy seriously. Make sure to read our Privacy Policy and Data Processing Agreement. You also need to have a Privacy Policy of your own that you make available to your customers.

1.4. Privacy. By using the Platform and providing Information on or through the Platform, you consent to Saturn’s use and disclosure of the Information in accordance with the Privacy Policy available here and incorporated herein by reference. You agree that Saturn has no responsibility or liability for the deletion or failure to store any Information or content maintained or transmitted on or through the Platform. When you provide your customers with access to the Platform, you must implement and enforce your own Privacy Policy, providing the level of protection at least equal to that provided to you by Saturn. You must obtain consent from your customers, affirmatively acknowledging that your customers agree to be bound by your privacy policy. You represent and warrant that you have provided, and will continue to provide, adequate notices and have obtained, and will continue to obtain, the necessary permissions and consents to provide your customers’ data to us for use and disclosure in accordance with these Terms and our Privacy Policy.

Keep your Login Credentials confidential. Let us know if you think someone has gained unauthorized access to your account.

1.5. Login Credentials. You are responsible for maintaining the confidentiality of your Login Credentials. You are responsible for all uses of your Platform Account and Login Credentials, whether or not authorized by you. You agree to notify Saturn immediately of any unauthorized access to or use of your Platform Account or Login Credentials or any other breach of security. Saturn reserves the right to disable your Login Credentials at any time in its sole discretion for any or no reason, including if, in Saturn’s opinion, you have violated any provision of these Terms. Platform Accounts are non-transferable. You are obligated to take preventative measures to prohibit unauthorized users from accessing your Platform Account with your Login Credentials.

We are a platform provider ONLY. We don’t originate, send, or deliver any communications on your behalf. If you use any of the communication services features on our platform, you are responsible for making sure your communications comply with applicable laws, including but not limited to the Telecommunications Act, CRTC policies, Quebec's Protection Act as amended by Act 25, and PIPEDA, as well as U.S. laws like the TCPA and CAN-SPAM Act..

1.6. Use of Communication Services. The Platform incorporates various communication features, including but not limited to SMS, MMS, email, and voice call functionalities. By utilizing these services, You acknowledge Your sole responsibility for all communications dispatched via the Platform, ensuring adherence to relevant laws and regulations, such as Canada's Telecommunications Act, the Canadian Radio-television and Telecommunications Commission (CRTC) policies, Quebec's Protection Act, particularly with the considerations brought by Act 25, and the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, as well as the Telephone Consumer Protection Act (TCPA) and the CAN-SPAM Act in the United States. You affirm Your understanding of these regulations and commit to their compliance. It is clarified that Saturn's role is strictly as a provider of technology platform communication services; Saturn does not initiate, transmit, or manage the content of communications sent through SMS, MMS, email, or any other methods on the Platform. The creation, scheduling, sending, fraud prevention, and call blocking of all communications are managed by You and/or Your customers, under Your directive, whether manually or through automated processes enabled by the Platform.

Some features on our platform leverage third-party services. We are not in control of those third party services, so we’re not liable for problems that arise from them.

By the way, if you have been assigned phone numbers or email addresses to be used through our platform, we might have to release those phone numbers or emails if you pause or delete your account, and the phone numbers or addresses may no longer be available if you reactivate or unpause your account.

1.7. Third Party Services. The Platform may leverage or include access to Third Party Services. Saturn is not responsible for the usability or accessibility of Third Party Services. If you elect to pause or delete some or all of your Platform Account, certain features or functionality (such as LeadConnector phone numbers or email services) may not be retrievable upon reactivation. If you pause some or all of your Platform Account for more than thirty (30) days, and Saturn is still incurring costs on your behalf related to Third Party Services (such as the costs of securing a particular phone number on your behalf), Saturn reserves the right to release the phone number or delete some or all of your Platform Account in its sole discretion, without liability. Saturn disclaims all liability related to outages or downtime of Third Party Services.

There might be content on our platform that was created or provided by third parties. We’re not responsible or liable for that content.

1.8. Third Party Content. The Platform may include Third Party Content. Your use of Third Party Content is entirely at your own risk and discretion. All statements and opinions expressed in Third Party Content are solely the opinions and the responsibility of the third party and do not necessarily reflect the opinion of Saturn. Saturn is not responsible for Third Party Content and makes no endorsements, representations or warranties and assumes no liability, obligation or responsibility for Third Party Content. You are responsible for ensuring that your engagement or transactions with Third Party Content is in compliance with these Terms and any applicable laws.

If you customize the platform, make sure your customizations don’t infringe anyone’s intellectual property rights.

1.9. Customizations. Portions of the Platform may be modified by you, incorporating your name, logo, trademark, and color scheme into your individual access area within the Platform. You are solely responsible for copyright, trademark or other intellectual property concerns connected with you and your customers’ customized look and feel of the Platform. You acknowledge that you may not be able to customize the Platform according to your unique branding to the extent that your customization would appear to be independently developed. Saturn may remove any of your modifications at any time without advance notice and without liability to you.

If you use more data than what’s contemplated by your pricing plan, you might be required to upgrade your plan.

1.10. Excessive Use Restrictions. We provide access to the Platform on a tiered-pricing basis, and some tiers can process more data with less impact on performance. We have no liability for the effect that your excessive data use may have on performance. If, in Saturn’s sole discretion, we determine that your data use is excessive, abusive, or has a negative effect on the Platform in anyway, we may (1) require that you upgrade your Services in order to continue your activity levels if your data use exceeds the intended use of your existing Platform tier or if Saturn’s operational costs to support your Platform usage exceeds the subscription price; (2) suspend or terminate your use of the Platform or Services, and/or (3) reduce the amount of data you are able to use.

We make regular updates to our platform, and sometimes those updates might affect the previous mode of operation of the platform.

1.11. Platform Updates. Saturn reserves the right to make updates or changes to the Platform at anytime, including changes that may affect the previous mode of operation of the Platform. You agree that your use of the Platform or purchase of Services is not contingent on Saturn’s delivery or release of any functionality or feature, including but not limited to the continuation of a certain Service or any third-party services.

We don’t allow access to our platform by those located in embargoed countries.

You are responsible for compliance with any local laws that might be applicable to your use of the platform.

1.12. International Use. If you are in an embargoed country or are a sanctioned person or entity, you are prohibited from using the Platform. Saturn makes no representation that materials on the Platform are appropriate or available for use in locations outside the United States or Canada. Those who choose to access the Platform from other locations do so on their own initiative and at their own risk. If you choose to access the Platform from outside the United States or Canada, you are responsible for compliance with local laws in your jurisdiction, including but not limited to, the taxation of products purchased over the Internet. Any offer for any product, Services, and/or information made in connection with the Platform is void where prohibited.

If you are authorized to resell access to the platform, you can’t advertise prices that are lower than Saturn’s prices. There might be exceptions to this rule by law. We also reserve the right to make exceptions to the rule in our sole discretion, and we can revoke those exceptions at anytime.

2. Resale MAP Policy

If you are authorized to resell access to a version of the Platform that is customized for or by you, you must comply with our Minimum Advertised Price Policy (“MAP Policy”) as described below. In the context of reselling access to our Platform, we recognize the importance of fair competition and compliance with applicable laws, including the Competition Act of Canada. This Minimum Advertised Price (MAP) Policy is designed to support competitive practices in the market while respecting legal constraints on price maintenance.

a. Minimum Advertised Price

Resellers are encouraged to set competitive prices for access to the Platform, reflecting the value and quality of the service. The MAP Policy serves as a guideline to prevent pricing practices that could undermine the perceived value of the Platform.

The Minimum Standard Prices for the Platform are set at $97 USD for monthly subscriptions and $970 USD for annual subscriptions. These prices serve as a reference for resellers in setting their advertised prices.

Saturn reserves the right to change its Minimum Standard Prices at any time, for any reason. In the event of a change to Saturn’s Minimum Standard Prices, you are responsible for ensuring your continued compliance with the MAP Policy.

For the avoidance of doubt, Saturn may run special pricing offers, promotions, or discounts from time to time ("Special Pricing"). These offers do not exempt resellers from complying with the MAP Policy but are intended to provide additional flexibility in competitive market conditions. Any changes to this MAP Policy will be communicated by a change to these Terms or by other forms of communication deemed appropriate by Saturn in its sole discretion.

b. Advertised Price and Final Sale Price

The price at which you are advertising access to the Platform is determined after the deduction of coupon discounts, rebates, the value of product giveaways, gift card amounts, and other promotional offers that have the effect of lowering an advertised price ("Advertised Price"). The MAP Policy only applies to the Advertised Price. The final price at which you resell access to the Platform ("Final Price") is not subject to the MAP Policy. The Final Price at which resellers transact with their customers remains at their discretion.

c. Exceptions to MAP Policy

i. Saturn reserves the right to make exceptions to this MAP Policy at any time, for any reason, in its sole and absolute discretion. Such exceptions must be made in writing and may be revoked at any time, for any reason, in its sole and absolute discretion.

ii. The MAP Policy does not apply to Advertised Prices displayed at brick-and-mortar selling locations where the Advertised Price is not distributed or visible to customers outside said location, or where Final Prices are first disclosed to customers in "shopping carts" for web-based sales (so long as such Final Prices cannot be retrieved by search engines or otherwise displayed to customers).

iii. This MAP Policy does not apply to advertising within any jurisdiction in which minimum advertised price policies are prohibited by law. However, it is a violation of this policy to transmit an Advertised Price less than the MAP Policy from any such jurisdiction to customers in any jurisdiction in which the MAP Policy is permissible.

iv. For sales into the European Union and United Kingdom, this MAP Policy does not prohibit you from offering customers discounts or communicating to customers that the Final Price could differ from the Advertised Price.

d. Resale Restrictions

When reselling access to the Platform, you agree that you are fully liable to your customers for their access to and use of the Platform, and you are solely responsible for the resolution of all customer disputes and inquiries. Saturn may offer, but is not obligated, to assist in resolving customer disputes or inquiries in its sole discretion. If Saturn determines, in its sole discretion, that you are failing to provide your customers with adequate resolutions to their disputes and inquiries, or if we receive complaints that you are not responding to legitimate customer disputes or inquiries, we may exercise our ability to terminate your Platform Account.

e. Responsibility and Enforcement

Resellers are responsible for ensuring their advertising and pricing practices comply with this MAP Policy and relevant legal standards. Non-compliance with this MAP Policy may result in actions deemed appropriate by us, ranging from warnings to adjustments in reseller terms, in alignment with legal and contractual obligations.

f. Compliance with Legal Standards

This MAP Policy is crafted with careful consideration of the Competition Act, particularly sections related to price maintenance. We commit to enforcing this policy in a manner that does not adversely affect competition in the market. We acknowledge the importance of market dynamics and the potential impact of price setting on competition. As such, our MAP Policy is designed to be flexible and responsive to market conditions, ensuring it does not contribute to the exclusion of competitors or inhibit competitive pricing strategies.

Do not pretend to be an employee or representative of Saturn when reselling the platform.

g. You Are Not Saturn.

You are prohibited from representing yourself as a Saturn employee or otherwise implying an association with Saturn when reselling access to the Platform. You may not direct your customers to contact Saturn for any reason, including but not limited to Platform support.

h. Suspension and Termination.

We may suspend or terminate your ability to resell access to the Platform in our sole discretion, with or without notice, if you violate the MAP Policy or these Terms or for any other reason in our sole and absolute discretion.

Read this list carefully. These are behaviors that we do not tolerate by users of our platform. If you engage in any of these behaviors, we might terminate your platform account.

3. Prohibited Uses

The following are considered Prohibited Uses of the Platform. Engaging in a Prohibited Use is a material breach of this Agreement for which Saturn may immediately suspend or termination your Platform Account in accordance with these Terms:

  • Use of the Platform in any way that violates any applicable law or regulation.

  • Use of the Platform to exploit, harm, or attempt to exploit or harm anyone in any way.

  • Use of the Platform to send, receive, upload, download, use, or re-use any material that does not comply with these Terms.

  • Use of the Platform to transmit, or procure the sending of, any unlawful advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.

  • Impersonating or attempting to impersonate Saturn, a Saturn employee, another user or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing).

  • Engaging in any other conduct that restricts or inhibits anyone's use or enjoyment of the Platform

  • Engaging in any conduct that would may, as determined by Saturn, harm Platform users or Saturn, or expose either to liability.

  • Use of the Platform in any manner that could disable, overburden, damage, or impair the Platform or interfere with any other party's use of the Platform, including their ability to engage in real time activities through the Platform.

  • Use of any robot, spider or other automatic device, process or means to access the Platform for any purpose, including monitoring or copying any of the material on the Platform.

  • Use of any manual process to monitor or copy any of the material on the Platform or for any other unauthorized purpose without Saturn’s prior written consent.

  • Use of any device, software or routine that interferes with the proper working of the Platform.

  • Introducing any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.

  • Attempting to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Platform, the server on which the Platform is stored, any server, computer, or database connected to the Platform.

  • Attacking the Platform via a denial-of-service attack or a distributed denial-of-service attack.

  • Otherwise attempting to interfere with the proper working of the Platform.

As a general rule, fees are nonrefundable, and we don’t provide refunds or credits.

Note that some subscription fees require minimum commitments. In those cases, we can’t cancel your subscription until you’ve fulfilled the minimum commitment.

If you decide to pass through any subscription fees to your customers, you cannot mark-up the fees.

4. Payment

a. Fees. Your use of the Platform is subject to the timely payment of all Fees. Fees may change from time to time. All Fees are exclusive of Communication Surcharges. You will pay all Communications Surcharges associated with your use of the Platform. Communications Surcharges will be shown as a separate line item on an invoice. All Fees and Communications Surcharges are nonrefundable. Fees will be billed to the credit card we have on file. Fees for subscriptions will be billed in advance of Services. You agree to provide us with accurate and complete billing information (name, address, credit card information, and phone number) and notify us of any changes within 10 days of the change.

b. Noncancellable Fees. Some subscriptions for Services require a non-cancellable minimum subscription commitment which cannot be canceled until the commitment is fulfilled. Fees for such non-cancellable minimum subscription commitments will continue to be automatically applied to your bill until the minimum commitment has been achieved.

c. No Mark Ups. You may not mark-up or increase any Saturn Fees that you pass through to Your customers or third parties. You are solely responsible for all pass-through Fees and related expenses, including but not limited to refunds and charge backs of such pass-through Fees. Saturn is not responsible for resolving issues or disputes between You and Your customers regarding pass-through Fees.

You’re responsible for taxes related to the platform and transactions you conduct with your customers.

You might have to indemnify Saturn if there is a tax issue related to your platform usage.

We might terminate your account if we can’t collect payment from you.

If you have a payment dispute, let us know right away.

d. Taxes. You are exclusively responsible for taxes and other governmental assessments (“Taxes”) associated with your use of the Platform, including all Taxes associated with transactions you conduct with your customers. Saturn may collect Taxes from you as part of the Fees as legally required or as Saturn deems appropriate, and all Saturn determinations regarding what Taxes to collect are final. Saturn may recalculate and collect additional Taxes from you if it determines at any point that they are due. You will indemnify Saturn for all Claims related to Taxes that are associated with your activities on the Platform, including any Taxes related to your transactions with your customers as further described below. Taxes are nonrefundable.

e. Overdue Amounts. If, for any reason, your credit card company declines or otherwise refuses to pay the amount owed for the Services you have purchased, you agree that we may suspend or terminate your use of the Platform and/or delivery of Services and may require you to pay any overdue Fees and other amounts incurred (including any third-party chargeback fees or penalties) by other means acceptable to us. In the event legal action is necessary to collect on balances due, you agree to reimburse us for all expenses incurred to recover sums due, including attorney fees and other legal expenses.

f. Payment Disputes. You will notify us in writing within sixty (60) days of the date we bill you for any invoiced Fees or charges that you wish to dispute. You must pay all invoiced Fees and charges while the dispute is pending or you waive the right to pursue the dispute. Where you are disputing any Fees or charges, you must act reasonably and in good faith and cooperate diligently with us to resolve the dispute. All Saturn determinations regarding your obligation to pay invoiced Fees and charges are final.

g. No Refunds or Credits. Except as described below, all Fees assessed by Saturn are non-refundable. You are solely responsible for any excess Fees incurred by You as a result of an error or omission made by You or a third party. Saturn does not provide Fee refunds or credits for such errors or omissions, or for partially used or unused Platform or Services subscriptions. If you sign up for a subscription but do not access the Service or Platform, you are still responsible for all Fees during the term of your subscription. Except as may be required by law, Saturn reserves the right to issue or deny a refund or credit in its sole and absolute discretion, at any time, for any reason, and Saturn’s determination of if and when to issue or deny a refund or credit is final.

h. Cancellations. You are solely responsible for the cancellation of Services associated with your account, and you will be responsible for all Fees incurred until such cancellation occurs. No refunds will be provided for your failure to properly cancel the Services associated with your account.

i. Your Responsibility For Financial Transactions. You are solely responsible for all financial transactions you and your customers engage in on the Platform or using the Services, including transactions conducted using billing tools enabled by the Services. You are exclusively responsible for all chargebacks related to activities of you and your customers, regardless of the reason for the chargeback.

If you’re interested in earning commissions for referring customers to Saturn, check out our Affiliate Program.

5. Affiliate Program

Saturn offers an Affiliate Program under which customers may receive commissions for referring new accounts to Saturn. Your participation in the Affiliate Program is subject to Saturn’s approval and your acceptance of the Affiliate Agreement, a copy of which is available here and is incorporated herein by reference. You must establish a payment account linked to your Saturn account in order to earn and receive commission payouts. Commissions may be forfeited if Saturn is unable to submit payment to your payment account for any reason.

We own the platform and the content on it. You can use the content for the purpose of making the platform available to you and your customers.

We own our trademarks and service marks.

6. Intellectual Property

6.1. Platform Content.

The Platform and Platform Content are the property of Saturn or its licensors and are protected by copyright, trademark and other intellectual property laws, except as indicated below. Platform Content does not include User Contribution(s), as defined below. Saturn grants you a personal, royalty-free, non-assignable, revocable, and non-exclusive license to access and use the Platform Content while using the Platform for the purpose of making the Platform available to You and Your customers. Any other use, including the reproduction, modification, distribution, transmission, republication, framing, display or performance of Platform Content without prior permission of Saturn is strictly prohibited.

6.2. Saturn Marks.

Saturn Marks are trademarks and services marks of Saturn and may not be used without advance written permission of Saturn, including in connection with any product or service that is not provided by Saturn, or in any manner that is likely to cause confusion, or in any manner that disparages, discredits, or misrepresents Saturn. You may not remove any Saturn Marks or other proprietary notices, including, without limitation, attribution information, credits, and copyright notices that have been placed on or near the Platform or Platform Content. Other products or company names mentioned on the Platform may be trademarks or service marks of their respective owners. Third-party websites may feature Saturn Marks, with or without authorization, and such usage of Saturn Marks does not constitute or imply any approval, sponsorship, or endorsement by Saturn.

You own the content that you post on our platform, but you give us permission to use the content.

If the content that you post violates these terms, we will take it down.

You can’t post anything inappropriate or offensive, or materials that infringe someone else’s intellectual property rights

6.3. User Contributions.

User Contributions are considered non-confidential and non-proprietary. You grant Saturn, our service providers and each of their licensees, successors, and assigns the perpetual right to use, reproduce, modify, perform, display, distribute, and otherwise disclose User Contributions to third parties for any purpose. You also grant Saturn the right to use Your Information and User Contributions to improve the Platform, develop new services, and/or improve Saturn’s overall product offerings and business model. Saturn is not responsible or liable to any third party for the content or accuracy of any User Contributions, nor do we endorse the User Contribution of third parties. Saturn is not responsible for any failure or delay in removing User Contributions that violate the Terms. Saturn reserves the right to delete or otherwise remove any User Contributions we deem to be in violation of these Terms, with or without notice, at any time, for any reason. You represent and warrant that: (i) You own or control all rights in and to the User Contributions and have the right to grant the license granted above; (ii) All of your User Contributions comply with these Terms; and (iii) You understand and acknowledge that you are responsible for the legality, reliability, accuracy and appropriateness of your User Contribution.

6.4. Prohibited User Contributions.

You are prohibited from posting User Contributions on the Platform that: (i) Are unlawful, threatening, abusive, harassing, defamatory, deceptive, fraudulent, tortious, invasive of another’s privacy, or includes graphic descriptions of sexual or violent content; (ii) Victimize, harass, degrade, or intimidate an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, disability, or otherwise; (iii) Infringe any patent, trademark, trade secret, copyright, right of publicity, or other proprietary or intellectual property right of any party; or (iv) Breach the security of, compromise or otherwise allow access to secured, protected or inaccessible areas of the Platform, or attempt to gain access to other networks or servers via your Platform account.

If you give us ideas on how to improve our platform or any other element of our business, then we have your permission to use that idea without compensating you.

6.5. Feedback.

If you provide Feedback, you agree and acknowledge that your submission of Feedback is voluntary, non-confidential, and gratuitous, and Saturn has no obligation to use the Feedback. You grant Saturn and its designees a perpetual, irrevocable, non-exclusive, fully-paid up and royalty-free license to use any Feedback you submit to Saturn without restrictions or payment or other consideration of any kind, or permission or notification to you or any third party. The license includes, without limitation, the irrevocable right to reproduce, prepare derivative works, combine with other works, alter, translate, distribute copies, display, perform, license the Feedback, and all rights therein, in the name of Saturn or its designees throughout the universe in perpetuity in any and all media now or hereafter known. You represent that the Feedback is your own original work, you have all necessary rights to disclose the Feedback to Saturn, and neither your disclosure of the Feedback nor Saturn's review and/or use of the Feedback will infringe upon the rights of any other individual or entity. If your Feedback is the subject of a patent that is pending or has been issued, You are required to disclose that fact to Saturn.

6.6. Feedback Waiver.

You hereby irrevocably release and forever discharge Saturn from any and all actions, causes of actions, claims, damages, liabilities and demands, whether absolute or contingent and of any nature whatsoever, which you now have or hereafter can, shall or may have against Saturn with respect to the Feedback, including without limitation how Saturn directly or indirectly uses the Feedback. You agree that you are responsible for the content of the Feedback and further agree (at Saturn's option and at your sole expense) to defend, indemnify, and hold Saturn harmless from any and all actions, claims, and liabilities, demands, whether absolute or contingent and of any nature whatsoever, damages, losses, costs, fees, fines or expenses, including reasonable attorneys' fees, which Saturn may incur as a result of use of the Feedback in accordance with these Terms.

If you think someone is infringing your copyrights, let us know by following the process described in this section.

6.7. Copyright; Copyright Compliance with Canadian and Quebec Laws.

In accordance with the Copyright Act of Canada and respecting Quebec's specific legal framework, if you believe that your copyrights have been infringed, or your intellectual property rights have been otherwise violated by a third party's use of our Platform, you are encouraged to notify us following the procedure outlined herein. We commit to promptly processing and investigating notices of alleged infringement and will take appropriate actions under Canadian copyright laws and other applicable intellectual property legislation to address any alleged or actual infringement.

To submit a notification of claimed copyright infringement, please send an email to support@saturnsystems.app with the subject line “Copyright Infringement Notice,” and also mail a physical copy to our designated copyright agent at the following address:

9444-9501 Québec Inc.

Attention: Copyright Agent

365 Boulevard Deguire, Suite 404

Montreal, Québec, Canada H4N 2T8

Your notification must be in writing and include the following essential information to be effective​​​​:

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or intellectual property interest.

  • A detailed description of the copyrighted work or other intellectual property that you claim has been infringed.

  • A precise description of where the material you claim is infringing is located on the Platform, enabling us to locate the material.

  • Your address, telephone number, and email address to allow us to contact you.

  • A statement by you declaring a good faith belief that the disputed use of the material is not authorized by the copyright or intellectual property owner, its agent, or the law.

  • A statement by you, made under penalty of perjury, asserting that the information in your notice is accurate and that you are the copyright or intellectual property owner or are authorized to act on behalf of the owner.

Counter-Notice:

If you believe that content you have posted to our Platform was wrongfully removed due to a mistaken claim of copyright infringement, you may submit a counter-notice. This written communication should be sent to our designated Copyright Agent at the address provided above and include the following information:

  • Your physical or electronic signature.

  • Identification of the content that has been removed or to which access has been disabled, and the location at which the content appeared before it was removed or access to it was disabled.

  • A statement under penalty of perjury that you have a good faith belief that the content was removed or disabled as a result of a mistake or misidentification of the content to be removed or disabled.

  • Your name, address, and telephone number, along with a statement that you consent to the jurisdiction of the Federal Court for the judicial district in which the address is located, or if your address is outside of Canada, for any judicial district in which the service provider may be found, and that you will accept service of process from the person who provided notification of the alleged infringement.

Upon receipt of a valid counter-notice, we will forward it to the party who submitted the original claim of copyright infringement. Please be aware that Canadian law may allow the copyright owner to seek a court order to maintain the removal of the content from the Platform. If we do not receive notice of such legal action within 10 to 14 business days, we may, at our discretion, reinstate the content subject to our Terms of Service.

We reserve the right, at our sole discretion, to limit access to the Platform and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement. Our policy is to act on infringement claims submitted to us in accordance with the copyright laws of Canada and Quebec, and to remove or disable access to the infringing material. We also aim to notify the user who posted the allegedly infringing content, giving them an opportunity to issue a counter-notice under the Copyright Act of Canada.

We encourage users and copyright owners to communicate directly to resolve their disputes. Saturn Systems' role is to facilitate this communication by providing the necessary information and support, in compliance with the legal frameworks established by Canadian and Quebec copyright laws​​​​​​.

Our platform doesn’t come with any warranties—it is provided “as is.”

7. Disclaimers

THE PLATFORM IS PROVIDED TO YOU STRICTLY "AS IS" AND "AS AVAILABLE", WITHOUT ANY FORM OF WARRANTY, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, OR AVAILABILITY OF THE PLATFORM, AND THE USE THEREOF IS AT YOUR SOLE DISCRETION AND RISK. YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, LOSS OF DATA, OR ANY OTHER HARM THAT RESULTS FROM YOUR ACCESS TO OR USE OF THE PLATFORM. WE EXPLICITLY DISCLAIM ALL LIABILITY FOR ANY ACT OR OMISSION OR CONTENT TRANSMISSION BY ANY USER OR THIRD PARTY ON OR THROUGH THE PLATFORM.

DESPITE OUR EFFORTS TO PROVIDE A RELIABLE AND SECURE PLATFORM, WE CANNOT WARRANT THAT IT WILL ALWAYS MEET YOUR REQUIREMENTS, FUNCTION WITHOUT INTERRUPTIONS, BE TIMELY, SECURE, OR ERROR-FREE, NOR CAN WE GUARANTEE THE ACCURACY, RELIABILITY, OR QUALITY OF THE OUTCOMES DERIVED FROM ITS USE. THE QUALITY AND PERFORMANCE OF THE PLATFORM MAY VARY, AND YOU ACCEPT THAT IT MAY NOT ALWAYS PERFORM AS EXPECTED OR BE DEVOID OF ERRORS OR DEFECTS. WE ARE NOT RESPONSIBLE FOR ANY CONTENT OR DATA LOST OR UNRETAINED DUE TO PLATFORM FAILURES OR OTHER DISRUPTIONS.

YOU ACKNOWLEDGE THAT THE INTERNET AND TELECOMMUNICATIONS NETWORKS, OVER WHICH DATA IS TRANSMITTED TO AND FROM THE PLATFORM, ARE INHERENTLY INSECURE. THEREFORE, YOU AGREE THAT SATURN IS NOT LIABLE FOR ANY ALTERATION, INTERCEPTION, OR LOSS OF YOUR DATA WHILE IT IS BEING TRANSMITTED VIA THE INTERNET OR TELECOMMUNICATIONS NETWORKS. WE STRONGLY ADVISE YOU TO TAKE APPROPRIATE MEASURES TO SECURE YOUR DATA AND COMMUNICATIONS.

SATURN MAKES NO ASSURANCES REGARDING TRANSACTIONS OR ACTIVITIES CONDUCTED THROUGH THIRD PARTIES OR THIRD PARTY SERVICES, OR IN CONNECTION WITH THE PLATFORM. YOU UNDERSTAND AND AGREE THAT YOUR ENGAGEMENT WITH ANY THIRD-PARTY SERVICES, TRANSACTIONS, OR INTERACTIONS, INCLUDING BUT NOT LIMITED TO RELIANCE UPON ANY CONTENT, PRODUCTS, SERVICES, OR INFORMATION PRESENTED BY SUCH THIRD PARTIES, IS SOLELY AT YOUR OWN RISK. ANY WARRANTIES PROVIDED IN RELATION TO SERVICES OR CONTENT AVAILABLE THROUGH THIRD PARTIES ON THE PLATFORM ARE GRANTED SOLELY BY THE RESPECTIVE THIRD PARTIES AND NOT BY US.

WE RESERVE THE EXCLUSIVE RIGHT TO EITHER MODIFY OR DISCONTINUE THE PLATFORM, INCLUDING ANY OF ITS SERVICES OR FEATURES THEREIN, AT ANY TIME WITH OR WITHOUT NOTICE TO YOU, AND WE SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY SHOULD WE EXERCISE SUCH RIGHT. CHANGES MAY INCLUDE, BUT ARE NOT LIMITED TO, MODIFICATIONS IN THE PRICING STRUCTURE AND THE INTRODUCTION OF NEW SERVICES, EITHER FREE OR FEE-BASED. ANY NEW FEATURES THAT AUGMENT OR ENHANCE THE THEN-CURRENT SERVICES ON THE PLATFORM WILL ALSO BE SUBJECT TO THESE TERMS OF SERVICE.

IT'S IMPORTANT TO NOTE THAT THE APPLICABILITY OF DISCLAIMERS AND LIMITATIONS MAY VARY ACROSS DIFFERENT PROVINCES, STATES, OR JURISDICTIONS, AND AS SUCH, SOME OF THE EXCLUSIONS AND LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. WE ENCOURAGE YOU TO REVIEW THE LAWS IN YOUR JURISDICTION TO UNDERSTAND YOUR RIGHTS AND ANY RESTRICTIONS THAT MAY BE RELEVANT TO YOUR USE OF THE PLATFORM.

Any direct damages that Saturn might owe are capped at the amounts you paid us in the three month period before the act giving rise to the liability.

Saturn is not responsible for any damages that indirectly resulted from an incident

8. Limitation of Liability, Indemnification, and Mitigation

In accordance with Canadian and Quebec copyright laws, the liability of Saturn for any claims arising from the infringement of copyright, violation of intellectual property rights, or any other damages related to the use of the Platform or Services, shall be limited to the total fees paid by the Client to the Company for the Services during the three (3) month period immediately preceding the event giving rise to the claim. This limitation is subject to the provisions of the Copyright Act of Canada and the Civil Code of Quebec, which stipulate that liability for gross negligence or willful misconduct cannot be excluded or limited.

UNDER NO CIRCUMSTANCES SHALL SATURN BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO DAMAGES RESULTING FROM MALICIOUS CODE, UNAUTHORIZED USE OR DISSEMINATION OF COPYRIGHTED MATERIALS, LOSS OF USE, DATA, OR PROFITS, IRRESPECTIVE OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE PLATFORM OR THIRD PARTY SERVICES OR OF ANY WEBSITE REFERENCED OR LINKED TO FROM THE PLATFORM. THIS EXCLUSION OF LIABILITY APPLIES TO ALL CAUSES OF ACTION, UNDER THE LAW OF EQUITY OR COPYRIGHT LAW, TO THE FULLEST EXTENT PERMISSIBLE BY THE LAWS OF QUEBEC AND CANADA.

IN RECOGNITION OF THE NEED TO MITIGATE LOSSES AND THE DUTY TO ACT IN GOOD FAITH AS STIPULATED BY QUEBEC AND CANADIAN LAW, BOTH PARTIES AGREE TO UNDERTAKE REASONABLE EFFORTS TO MITIGATE DAMAGES IN THE EVENT OF ANY BREACH OR INFRINGEMENT. THIS INCLUDES TAKING TIMELY AND APPROPRIATE STEPS TO MINIMIZE LOSSES RELATED TO COPYRIGHT INFRINGEMENT OR ANY OTHER CLAIM ARISING UNDER THESE TERMS. FURTHERMORE, THE CLIENT AGREES TO INDEMNIFY AND HOLD THE COMPANY HARMLESS FROM ANY CLAIMS, LIABILITIES, DAMAGES, COSTS, AND EXPENSES, INCLUDING REASONABLE LEGAL FEES, ARISING FROM THE CLIENT'S MISUSE OF THE PLATFORM OR SERVICES IN VIOLATION OF THESE TERMS OR APPLICABLE COPYRIGHT LAWS. THIS INDEMNIFICATION IS SUBJECT TO THE LIMITATIONS AND EXCLUSIONS SET FORTH HEREIN AND WILL NOT APPLY TO THE EXTENT PROHIBITED BY QUEBEC AND CANADIAN LAW, PARTICULARLY IN CASES OF THE COMPANY'S INTENTIONAL MISCONDUCT OR GROSS NEGLIGENCE

WE SHALL NOT BE LIABLE IN ANY WAY FOR ISSUES ARISING FROM THIRD-PARTY SERVICES, INCLUDING DISRUPTIONS, PROMISES, STATEMENTS, AND/OR TRANSACTIONS CONDUCTED THROUGH THE PLATFORM INVOLVING THIRD PARTIES. THIS ENCOMPASSES, BUT IS NOT LIMITED TO, THE PROCESSING OF ORDERS BY THIRD PARTIES. IT IS UNDERSTOOD THAT WHILE WE FACILITATE SUCH INTERACTIONS, WE DO NOT ASSUME RESPONSIBILITY FOR THE ACTIONS OR RELIABILITY OF THIRD-PARTY SERVICES.

THE APPLICABILITY OF LIABILITY LIMITATIONS MAY VARY BASED ON JURISDICTION, AS SOME REGIONS, INCLUDING QUEBEC, MAY HAVE LAWS THAT RESTRICT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES, SUCH AS CONSEQUENTIAL OR INCIDENTAL DAMAGES. CLIENTS ARE ADVISED TO REVIEW THE LAWS PERTINENT TO THEIR JURISDICTION TO UNDERSTAND HOW THESE LIMITATIONS MAY APPLY TO THEM. THIS ACKNOWLEDGMENT RESPECTS THE NUANCED LEGAL LANDSCAPE ACROSS DIFFERENT JURISDICTIONS, PARTICULARLY THE SPECIFIC CONSUMER PROTECTION AND CIVIL LAW PROVISIONS IN QUEBEC AND CANADA THAT MAY OVERRIDE GENERAL CONTRACTUAL DISCLAIMERS.

If you breach these terms, give us inaccurate information, engage in gross negligence or willful misconduct, or if you or your customers violate the law, you might have to indemnify us.

If a third party claims that our platform violates their intellectual property rights, we’ll either (i) obtain the proper licenses so that you can continue using the platform; (ii) modify or replace the platform; or (iii) shut down the platform.

You agree to defend, indemnify, and hold Saturn harmless against all demands, claims, actions, proceedings, damages, liabilities, losses, fees, costs or expenses (including without limitation reasonable attorneys’ fees and the costs of any investigation) directly or indirectly arising from or in any way connected with your use of the Platform (“Claims”), including, but not limited to: (a) our use of or reliance on information or data supplied or to be supplied by you, your employees, agents, or customers; (b) any breach of or default under these Terms by you, your employees, agents, or customers; (c) the wrongful use or possession of any Saturn property by you, your employees, agents, or customers; (d) any negligence, gross negligence or willful misconduct by you or your employees, agents, or customers; (e) misrepresentations by you, your employees, agents, or customers (f) violation(s) of applicable law by you, your employees, agents, or customers, (g) your actions and the actions of your employees, agents, or customers; (h) the acts or omissions of you, your employees, agents, or customers in connection with providing notice and obtaining consents regarding the origination or content of the SMS or MMS messages, email or other communications using the Services, (i) Taxes and other Fees and/or (j) any disputes between (1) you and other users (2) you and your client(s) and/or (3) your customers.

If the Platform is found to violate any third-party intellectual property right, at our option we may: (a) obtain the right for you to continue to use the Platform as contemplated by these Terms; (b) modify or replace the Platform, in whole or in part, to seek to make the Platform non-infringing; or (c) require you to immediately cease any use of the Platform..

If you have a claim related to these terms or the platform, you need to commence action within three months.

9. Limitation On Time To File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM MUST BE COMMENCED WITHIN THREE (3) MONTHS AFTER THE EVENT GIVING RISE TO THE ACTION OR CLAIM OCCURRED, REGARDLESS OF WHEN YOU KNEW OR SHOULD HAVE KNOWN ABOUT IT; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Sometimes money won’t fix the problem if you breach these terms. In those instances, we might seek equitable relief, like an injunction.

10. Injunctive Relief

You agree that a breach of these Terms will cause irreparable injury to Saturn for which monetary damages would not be an adequate remedy, and Saturn shall be entitled to seek equitable relief, in addition to any remedies it may have hereunder or at law, without having to post a bond or other security.

11. Waiver And Severability

You agree that a breach of these Terms will cause irreparable injury to Saturn for which monetary damages would not be an adequate remedy, and Saturn shall be entitled to seek equitable relief, in addition to any remedies it may have hereunder or at law, without having to post a bond or other security.

No waiver by Saturn of a term or condition set forth in these Terms shall be deemed a continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of Saturn to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.

12. Change of Control

Saturn may assign its rights under these Terms at any time, without notice to you. You may not assign your rights under these Terms without Saturn’s prior written consent which may be withheld at Saturn’s sole discretion.

13. Entire Agreement

Except as noted below, these Terms constitute the sole and entire agreement between you and Saturn with respect to the Platform and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Platform. These Terms may not be altered, supplemented, or amended by the use of any other document(s) unless such document is signed by an authorized representative of Saturn.

Saturn may enter into a separate agreement with you. The terms of any separate agreement between you and Saturn will be considered a part of your entire agreement with Saturn. To the extent there is a conflict between these Terms and the terms of your separate agreement with Saturn, your separate agreement with Saturn will control.

We can terminate this agreement and your access to the platform at any time, for any reason.

14. Term and Termination

These Terms will remain in full force and effect so long as you maintain a Platform Account. The sections of these Terms that are intended to survive termination of your Platform Account will remain binding even after you are no longer a Platform user.

a. Grounds for Termination. You agree that Saturn, in its sole discretion, may suspend or terminate your access to the Platform (or any part thereof) for any reason, with or without notice, and without any liability to you or to any third party for any claims, damages, costs or losses resulting therefrom. Any suspected fraudulent, abusive or illegal activity may be grounds for barring your access to this Platform, and reporting you to the proper authorities, if necessary. Saturn reserves the right to delete Platform Accounts that have remained inactive for at least one (1) year.

b. No Right to Services Upon Termination. Upon termination and regardless of the reason(s) motivating such termination, your right to use the Platform will immediately cease. Saturn is not liable to you or any third party for any claims for damages arising out of any termination or suspension or any other actions taken by us with regards to your Platform access.

c. How to Terminate or Make Adjustments. If you, for any reason, would like to terminate your access to the Platform or make adjustments, Saturn requires written notice at least 30 days before your next billing date.

d. No Termination by Third Party Users. Saturn has limited access to subscriptions not directly purchased from us. Any user who has been given access to the Platform by any party other than Saturn must contact the party who originally provided access to the Platform for any inquiries related to termination.

e. Force Majeure. In addition to any excuse provided by applicable law, we shall be excused from liability for non-delivery or delay in delivery of the Platform or any associated product or service through the Platform arising from any event beyond our reasonable control, whether or not foreseeable by either party, including but not limited to: labor disturbance, war, fire, accident, adverse weather, inability to secure transportation, governmental act or regulation, and other causes or events beyond our reasonable control, whether or not similar to those which are enumerated above.

If we have a dispute that can’t be resolved, we will solve it using arbitration.

Make sure you talk to a lawyer to understand this section.

15. Governing Law and Arbitration Agreement

PLEASE READ THE FOLLOWING CAREFULLY AS IT AFFECTS YOUR RIGHTS, INCLUDING A REQUIREMENT TO RESOLVE DISPUTES THROUGH ARBITRATION INSTEAD OF A COURT TRIAL.

These Terms of Service and any disputes arising from them shall be governed by the laws of Quebec, Canada, without regard to its conflict of law principles. All disputes, controversies, or claims arising out of or in connection with these Terms shall be resolved through mandatory and binding arbitration to be held in Quebec, in accordance with the applicable rules of arbitration recognized in Quebec. The arbitration process will respect the principles of confidentiality, impartiality, and fairness, ensuring that both parties have the opportunity to present their case and that the arbitration is conducted in a manner consistent with the procedural rules applicable in Quebec.

Arbitration shall be conducted by a single arbitrator mutually agreed upon by both parties, or, in the absence of agreement, appointed in accordance with the rules of a recognized arbitration institution in Quebec, such as the Institut de Médiation et d’Arbitrage du Québec, or the Canadian Commercial Arbitration Centre. The arbitrator must be knowledgeable in the legal and commercial context of the dispute and must ensure that the arbitration proceedings are conducted in accordance with the rights and responsibilities outlined by Quebec's legal framework for arbitration.

Any arbitration award will be final and binding on the parties, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction. Notwithstanding the foregoing, either party may seek interim or preliminary injunctive relief from a court of competent jurisdiction in Quebec necessary to protect the rights or property of that party pending the completion of arbitration.

Disputes must be arbitrated on an individual basis and not as a class action. You and we agree that each may bring claims against the other only in your or our individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

This section on Governing Law and Arbitration Agreement shall survive the termination of these Terms of Service.

16. Communications and Contact Information

All notices to a party shall be in writing and shall be made via email. Notices to Saturn must be sent to support@saturnsystems.app. You agree to allow us to submit notices to you either through the email address you provided when registering, or to any address we have on record. Notices are effective on receipt.

Saturn may contact you regarding these Terms using any information you provide, or by any other means if you do not provide contact Information. If you no longer wish to receive communications from Saturn, you can click on the “unsubscribe link” provided in such communications or contact us at support@saturnsystems.app.

When you create a Platform account, you must designate a primary email address that will be used for receiving electronic communication related to these Terms. Saturn will never send you an email requesting confidential information such as account numbers, usernames, or passwords, and you should never respond to any email requesting such information. If you receive such an email purportedly from Saturn, do not respond to the email and notify Saturn by emailing us at support@saturnsystems.app.

For all other feedback, comments, requests for technical support, and other communications relating to the Platform or the Terms, please contact us at or by mail at:

9444-9501 Québec Inc.

ATTN: Legal Department

365 Boulevard Deguire, Suite 404

Montreal, Québec, Canada H4N 2T8

If a term is capitalized in this document, that means it has a specific definition. Here’s the list of definitions for capitalized terms.

17. Definitions

17.1. “Communication Surcharges” means any applicable communications service or telecommunication provider (e.g., carrier) fees or surcharges related to your use of the Platform.

17.2. "Feedback” means ideas You provide to Saturn regarding improvements, enhancements, new features, new products, or other concepts related to the Platform, Services, or other matters related to Saturn’s business.

17.3. “Fees” means any fees associated with the Platform, including but not limited to the monthly subscription services fee and any fees associated with add-in Services that you may purchase.

17.4. "Saturn Marks” means the Saturn name and related logos and service marks of Saturn.

17.5. “Information” means data about You and Your customers that Saturn collects on the Platform, including but not limited to information required to create a Platform Account and use the Platform for the intended purpose.

17.6. “Login Credentials” means the username and password used to access your Platform Account.

17.7. “Platform” means any Services, Training, content, functionality, communication channels, and software or other services or features offered to customers on or through Saturn’s website or mobile application.

17.8. “Platform Account” means the account you created in order to access and use the Platform.

17.9. “Platform Content” means content, data, features, and functionality, including but not limited to text, graphics, videos, logos, button icons, databases, music, sounds, images, or other material that can be viewed on the Platform. Platform Content does not include User Contributions.

17.10. “Prohibited Conduct” means the behaviors described in Section 3.

17.11. “Services” means the variety of product integrations and services that Saturn makes available on the Platform. Services may include Third Party Services.

17.12. “Sub-Account” means a subscription for one business under a Platform Account.

17.13. “Third Party Content” means content, promotions or offers provided by third parties or links to external third-party websites that may be accessible on the Platform.

17.14. “Third Party Services” means any Services or other services owned and provided by a third party vendor that Saturn makes available to You as a Service on or through the Platform.

17.15. “Training” means any training, information or suggested usages conveyed by Saturn about the Platform.

17.16. “User Contributions” means content or materials that you post, submit, upload, publish, display, or transmit on or through the Platform or to Saturn directly.

17.17. “You” or “you” or any derivatives thereof means the individual who accepted the Terms or the business entity that the individual represents. “You” also includes any and all agents, employees, or third parties that are authorized to act on your behalf.

View the previous version of this policy here.

Saturn Systems 2023

All rights reserved.

Saturn Systems 2023

All rights reserved.